Welcome to Xtra Curriculum!
ABOUT XTRA CURRICULUM SERVICES
With the help of experienced tutors, Xtra Curriculum provides online educational courses through video conferencing to children, aimed to improve their knowledge and understanding of a range of Mathematics and Computer Science concepts. You may register, access your enrolled courses, monitor ongoing projects and home works, make classwork submissions, and schedule online classes through our website.
As a user of our services, you will be asked to create a personalized account consisting of a unique username and a password to access the services. Additionally, you may be requested to provide your email address to receive notices, bills or other communication from Xtra Curriculum.
You alone are responsible for maintaining confidentiality of your username and password. If you notice any unauthorized activity on your account, you agree to notify us immediately. Xtra Curriculum will not be responsible for any claims, liabilities, damages or losses arising from or related to any such unauthorized use but you may be held responsible for losses incurred by us or other entities arising out of misuse of your account.
If you choose to discontinue the enrolled courses at Xtra Curriculum, access to your account as well as any services availed prior to discontinuation shall be suspended.
RESTRICTIONS ON USE
By using our service, you agree to the following:
You will not submit unlawful, abusive, malicious, pornographic, harassing, excessively violent or defamatory content.
You will not use another user’s username and password.
You will not submit content that is copyrighted or protected by third-party intellectual property or proprietary rights.
You will not promote illegal activities.
You will not use our system in ways other than intended, such as through unauthorized automated use.
You will not disrupt or subject our infrastructure to unreasonable or disproportionately large traffic loads, as determined by our sole discretion.
You will not have any claim on the content provided by Xtra Curriculum and will not acquire any right, title or interest in or to the content.
LICENSES TO USER CONTENT
In using our website or services, you agree not to
Post content that is malicious, false, inaccurate, unlawful, obscene, defamatory, threatening, hateful, racially or ethnically offensive.
Submit third-party content for which you have no appropriate rights or permissions, unless you are the owner of such rights or have permission from the lawful holder of such rights to post the content and also to grant Xtra Curriculum all of the license rights granted herein.
Hold Xtra Curriculum responsible for any claims, liabilities, damages or losses arising from or related to the User Content posted by you on the website,
ONLINE CONTENT DISCLAIMER
By continuing to use the service, you agree that you may be subject to objectionable or inaccurate content in the publicly available portions of the website. Xtra Curriculum does not have any control over or liability for the content that is posted by users of the service.
Xtra Curriculum may, but is not obligated to,
Monitor the content from time to time,
Remove objectionable User Content,
Terminate, deny or remove users from the services or
Unauthorized use of the services provided by XtraCurriculum may result in criminal and/or civil prosecution under Federal, State and local law. If you have any knowledge of misuse of our service, please contact us at email@example.com.
LINKS TO EXTERNAL WEBSITES AND CONTENT
XtraCurriculum is not responsible for
Quality, accuracy, privacy, or reliability of information, services or products available from these third-party websites or
Any loss or damage arising from your access to or use of such third-party content.
DISCLAIMER: THIRD-PARTY COMPANY NAMES AND TRADEMARKS
Our use of or links to third-party websites or content does not imply our endorsement of content, services, products, promotions provided through these third-party websites or services. XtraCurriculum is not affiliated with these companies. The company names and trademarks are all owned or licensed by the respective third-party services.
TERMINATION OF REPEAT INFRINGER ACCOUNTS
XtraCurriculum takes copyright infringement seriously. In accordance with 17 U.S.C. §512(i) of the United States Copyright Act, XtraCurriculum may terminate services of those users who repeatedly post content from third-party websites without necessary rights and permissions.
FREE COURSE DEMONSTRATION DETAILS
You are entitled to schedule a demonstration of the course of your choice, free of cost. The demo can be assigned to any teacher as per availability of the teacher, preferred time slots and other demo conversion factors as applicable.
All follow up communications after the demonstration will be through the XtraCurriculum team. There will not be any direct communication between the teacher and the parent under any circumstances.
After a successful demonstration conversion, our team will make every effort to assign the child to the teacher who supervised the demonstration. The XtraCurriculum team reserves the right to reassign the child to a different teacher in case of disciplinary problems, unsatisfactory performance in class, unavailability of teacher or discontinuation of class by teacher. The last demonstration attended by the child will be considered as the successful demonstration.
You agree to submit accurate, complete and latest information while enrolling for courses. Xtra Curriculum has the right to cancel the enrollment if there are reasons to suspect that the information provided is inaccurate, incomplete or false.
The fee structure for each XtraCurriculum course can be found on the website along with the respective course curriculum.
The fees for the enrolled courses are billed on a monthly basis, payable to the bank account specified on the invoice.
You may choose to pay them in advance for the duration of the courses.
If you fail to pay the fees for a successive period of seven days, your enrollment shall be cancelled and access to services shall be suspended.
STUDENT FEE REFUNDS
A 50% refund, excluding transaction charges and applicable taxes, may be granted on the classes not availed.
A 100% refund, excluding transaction charges and applicable taxes, may be granted on the student fee under the following situations:
You are not happy with the curriculum, class experience or teaching methods.
If the Xtra Curriculum team fails to conduct the classes as scheduled due to any issues, technical or otherwise.
The XtraCurriculum team needs to be contacted within 7 days of the course start date to avail the refund policy for the above circumstances. You will also be requested to share your bank account details and other necessary documents or information in order to get the refund.
All classes may be digitally recorded. Such recorded data may be used for quality assurance, analytics, product improvements etc.
The XtraCurriculum team may transfer a student to a different teacher in various circumstances such as unavailability of a teacher, lack of preferred time slots, request for teacher change or discontinuation of class by a teacher. The transfer may take place with prior consultation with the parent/guardian or otherwise.
A class may be cancelled and marked as a missed class once it is considered as a NO SHOW, i.e., if the student does not attend the class within ten minutes of the scheduled start time. The class will still be fully charged. Reschedule of class to a later date is possible only if the team is contacted 12 hours in advance of the scheduled class time.
In case of technical difficulties from your side, the class may be rescheduled to a later date if the team is contacted 3 hours in advance of the scheduled class time. For technical issues that occur during or right before the scheduled class time, you may be allowed to reschedule to a later date once the issue is validated by the XtraCurriculum team.
There are no defined holidays in the course calendar. If a student needs to avail a holiday, he/she may activate a pause period, lasting for one week, on contacting the XtraCurriculum team at least a week prior to the start of the pause period. The classes need to be rescheduled according to the defined rescheduling policy.
A maximum of 4 pause periods, i.e., a total of 4 weeks, can be availed in a year. A student can avail only 3 consecutive pause periods at a time.